srpd55 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by srpd55 Casino ("srpd55," "we," "us," or "our") and applies to all personal data collected, processed, stored, and used in connection with your access to and use of the srpd55 website, mobile platform, games, promotions, and all related services (collectively, the "Platform").

srpd55 is committed to protecting the privacy and security of all players and visitors who interact with the Platform. This Policy is designed to be transparent about our data practices and to help you make informed decisions about the personal information you share with us.

This Policy applies to all registered srpd55 players, prospective players who browse the Platform without registering, and any individual whose personal data is processed by srpd55 in connection with the Platform. By accessing or using the srpd55 Platform, you acknowledge that you have read and understood this Policy.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, which together govern your relationship with srpd55.

2. Data Controller Information

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, srpd55 acts as the Personal Information Controller in respect of the personal data it collects and processes through the Platform.

As Personal Information Controller, srpd55 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy laws and regulations.

If you have any questions or concerns about how srpd55 handles your personal data, you may contact our Data Protection Officer (DPO) through the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

srpd55 collects the following categories of personal data from players and Platform users:

3.1 Identity and Contact Data

• Full legal name
• Date of birth (for age verification — players must be 21 or older)
• Philippine mobile number
• Email address
• Residential address (province, city, barangay)
• Government-issued identification documents (e.g., PhilSys ID, passport , driver's license, SSS/GSIS ID) submitted for KYC verification

3.2 Financial Data

• GCash account number or registered mobile number
• PayMaya account details
• Bank account details (BPI, BDO, Metrobank, or other supported Philippine banks)
• Deposit and withdrawal transaction history
• Account balance information

3.3 Gaming and Activity Data

• Game history, bet amounts, and outcomes
• Bonus and promotion usage records
• Login timestamps and session durations
• Responsible gaming settings (deposit limits, self-exclusion status)

3.4 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookies and similar tracking identifiers (see Section 10)
• Platform interaction logs and clickstream data

3.5 Communications Data

• Records of your communications with srpd55 customer support
• Feedback, survey responses, and complaints submitted through the Platform

4. How We Collect Your Data

srpd55 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and device data collected automatically when you access or use the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; payment data from GCash, PayMaya, and banking partners; fraud prevention data from third-party screening services.

5. How We Use Your Personal Data

srpd55 uses the personal data it collects for the following purposes:

srpd55 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6. Legal Basis for Processing

srpd55 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the srpd55 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, and responsible gaming obligations.
• Legitimate interests: Processing necessary for srpd55's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Sharing and Disclosure of Data

srpd55 may share your personal data with the following categories of recipients:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your transactions.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and AML screening services: Third-party providers used to detect and prevent fraudulent activity and money laundering.
• Game software providers: Licensed game developers and content providers whose games are available on the srpd55 Platform, to the extent necessary for game operation and fairness auditing.
• Regulatory and law enforcement authorities: Philippine government agencies, including PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and law enforcement bodies, where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by srpd55 in connection with its legal and compliance obligations.

srpd55 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. All third-party service providers engaged by srpd55 are required to process your data only on srpd55's instructions and in accordance with applicable data privacy laws.

8. Data Retention

srpd55 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, srpd55 applies the following retention periods:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and regulatory record-keeping obligations.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity data: Retained for a minimum of three (3) years from the date of the activity.
• Customer support communications: Retained for a minimum of two (2) years from the date of the communication.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

When personal data is no longer required, srpd55 will securely delete or anonymize it in accordance with its data retention and disposal procedures.

9. Data Security

srpd55 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the srpd55 Platform;
• Encryption of sensitive data at rest, including financial and identity information;
• Access controls and role-based permissions limiting staff access to personal data on a need-to-know basis;
• Regular security assessments, penetration testing, and vulnerability scanning;
• Firewalls, intrusion detection systems, and continuous security monitoring;
• Staff training on data privacy and security obligations.

While srpd55 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, srpd55 will notify you and the National Privacy Commission in accordance with applicable Philippine law.

10. Cookies and Tracking Technologies

srpd55 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security and fraud prevention functions. The types of cookies used by srpd55 include:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings, such as language and display options.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping srpd55 improve its services.
• Marketing cookies: Used to deliver relevant promotional content to you, subject to your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the srpd55 Platform. For marketing cookies, you may withdraw your consent at any time through your account settings.

11. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by srpd55:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as set out in this Policy.
• Right of access: The right to request a copy of the personal data srpd55 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to srpd55's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact srpd55's Data Protection Officer using the contact details in Section 14. srpd55 will respond to your request within a reasonable timeframe and in accordance with applicable law.

12. Children and Minors

The srpd55 Platform is strictly intended for individuals who are 21 years of age or older. srpd55 does not knowingly collect personal data from individuals under the age of 21. If srpd55 becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to srpd55, please contact our support team immediately so that we can take appropriate action.

13. Changes to This Privacy Policy

srpd55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, srpd55 will notify registered players via the contact details associated with their account or by posting a prominent notice on the Platform.

The revised Policy will take effect on the date specified in the notice. Your continued use of the srpd55 Platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. We encourage you to review this Policy periodically to stay informed about how srpd55 protects your personal data.

14. Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way srpd55 handles your personal data, please contact our Data Protection Officer:

Data Protection Officer — srpd55 Casino
Email: [email protected]

Our customer support team is also available 24/7 via live chat on the Platform for general privacy-related inquiries.

If you are not satisfied with srpd55's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.